Compliments and Complaints

If you have any feedback that you would like to discuss please contact a member of the management team on 0116 367 0012.

Google Reviews:

Please click the following link to provide us with a google review.

Friends and Family Test:

You can visit the Practice and complete a Friends and Family form to provide feedback.

If you wish to make a formal complaint please either:

Email thesurgery.aylestone@nhs.net
Provide your written complaint to the Surgery addressed to the Practice Manager.

We take all feedback and complaints seriously and always use these to help us learn and make improvements to our services.

Alternatively you can raise your issue with:

NHS Leicester, Leicestershire and Rutland Integrated Care Board (ICB)

Room G30, Pen Lloyd Building

County Hall, Glenfield

Leicester, LE3 8TB

Telephone: 0116 295 7572